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Approved by CPD
CPD Units: 2
Duration 45 mins*
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.
*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions
Our RoSPA, IATP, IFE, IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence.