VideoTile Learning Ltd - PRIVACY POLICY:

We are an E-Learning training & video production company that creates interactive video-based eLearning courses (videos). Our videos may be sold and/or provided

We want you to know that your personal information (data) is protected and that you have a choice about how it is used. This policy explains

This policy only applies to us and our website - a separate privacy policy applies to our employees. It won't apply to any third parties, including our distributors and social media platforms, to which our website links, so we advise you to read those privacy policies or notices very carefully.

We regularly review this policy and will:

The last change to this notice was the 16/05/2018.

Our Contact Details

We are Videotile Learning Ltd and we are a company registered in England and Wales, company number 06644210. Our registered office is at Westlands House, Whalley Road, Padiham, Lancashire, BB12 8JX and our correspondence address (please use this correspondence address if you want to write to us by post) is 9 Venus House, Mercury Rise, Altham Business Park, Altham, BB5 5BY. The person responsible for data protection is Mr Andrew Hines whose email address is adhines@videotile.co.uk. Our website is www.videotile.co.uk

You can contact us about any aspect of personal data, including complaints, by using the details provided above. You can also make any complaints about data protection to the Information Commissioner’s Office (ICO) – visit www.ico.org.uk for more information, including accessing their helpline and current contact details.

Personal Data We Collect

We collect personal data (any information that could identify you such as your name, address, email address and IP address) including:

We need to keep personal data accurate and up to date and will periodically contact you about this. If there are any changes to your personal data (such as a change of address) please let us know as soon as possible by emailing or writing to us, using our contact information at in the Our Contact Details section.

How we collect your personal data

We may collect your personal data in the following ways:

If you decide not to give us personal data, we may not be able to provide some services to you. For example, without your email address, we can’t email you.

Using your personal data

We use personal data so that we can:

The lawful basis for using your personal data

The lawful basis enabling us to use your personal data is usually one or more of the following:

Data Security

To protect your personal data, we have put the following measures in place:

Sharing your personal data

Personal data from a distributor'’'s customer who is buying or otherwise accessing (for example to see a sample of the contents) videos or our products and services is shared with that distributors so that we can provide access to the videos/services.

Before we share your personal data with any third party for marketing purposes, we’ll always get your agreement (express opt-in consent) to do so. Otherwise, there may be times when we must share your personal data with others, for example, where the law requires us or to enforce our rights or protect others, such as for fraud prevention. In addition, we may also:

Aside from the third parties who may receive anonymised data (see the Non-personal Information section) a list of the third parties with whom we share data is can be found here

Your personal data rights

The law gives you certain rights in relation to your personal data and to exercise these rights contact Mr Andrew Hines whose email address is adhines@videotile.co.uk. The following rights may apply to personal data we collect and process so that you can:

Retaining personal data

We only retain personal data for as long as it is reasonably required before it is deleted or destroyed or anonymised. Our data retention periods can be found here

Transferring personal data

We do try and keep any personal data within the UK, though this is not always possible. Therefore, your data may be transferred or stored outside the EU to countries who may not have the same data protection as the EU but, if we do this, we will have an agreement with the third party who will be using an approved mechanism to keep personal data secure. This means transferring data to providers who:

If one of these safeguards isn’t in place, we’ll ask for your explicit consent, which can be withdrawn at any time.

Non-personal Information

So that we can run our website and business more effectively, non-personal information or aggregated information (which doesn’t identify an individual) is collected when you use our website. For example, Google Analytics collects information about our website visitors, but the information is processed so that an individual can not be identified from it because we work in accordance with Google’s guidelines, so personal data should not be used or shared with them. Website searches may be powered by third parties but are anonymised.

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