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  • Health & Safety (25)
  • Business Skills (13)
  • Health & Social Care (36)
  • Mental Health & Wellbeing (11)
  • Hospitality (8)
  • Course Bundles (1)
  • ADHD Awareness

    Approved by CPD

    CPD Units: 2

    45 mins*

    ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. It'll also talk about how ADHD is diagnosed and treated, and offer some useful information about how to live with ADHD.

    £25.00

  • Allergen Awareness

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    100 mins*

    This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

    £25.00

  • Anti Harassment and Bullying

    Approved by CPD

    CPD Units: 2

    32 mins*

    This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

    £25.00

  • Autism Awareness

    Approved by CPD

    CPD Units: 2

    30 mins*

    This course will provide you with an understanding of what autism is and how it affects a child's daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how to can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can make to improve a child with autism's day to day life.

    £25.00

  • Basic Fire Safety Awareness

    Approved by IFE, CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    60 mins*

    This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.

    £25.00

  • Basic Fire Safety Awareness for Care Homes

    Approved by CPD, Gatehouse Awards, IIRSM & IOSH

    CPD Units: 2

    60 mins*

    This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

    £25.00

  • Children and Young People's Mental Health

    Approved by CPD & IIRSM

    90 mins*

    This course will cover a range of important topics related to mental health conditions that children and young people can experience and the many ways they can be offered support.

    £25.00

  • Control of Substances Hazardous to Health (COSHH)

    Approved by IIRSM & Institute of Hospitality

    125 mins*

    This course covers what you need to know about the Control of Substances Hazardous to Health. It's aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

    £25.00

  • Covid-19 Safe Workplaces

    Approved by CPD & IIRSM

    CPD Units: 2

    30 mins*

    This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.

    £25.00

  • Dementia Awareness

    Approved by CPD

    CPD Units: 2

    25 mins*

    This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be living with dementia.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Depression Awareness

    Approved by IIRSM & CPD

    45 mins*

    Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated.

    £25.00

  • Developing A Workplace Mental Health Policy

    Approved by CPD & IIRSM

    CPD Units: 2

    20 mins*

    When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

    £25.00

  • Diabetes Awareness

    Approved by CPD

    CPD Units: 2

    45 mins*

    Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications. This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

    £25.00

  • Dignity and Privacy

    Approved by CPD

    CPD Units: 2

    50 mins*

    The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Disciplinary Procedures

    Approved by CPD

    CPD Units: 2

    45 mins*

    This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

    £25.00

  • Display Screen Equipment Awareness

    Approved by IIRSM, CPD & IOSH

    CPD Units: 2

    50 mins*

    This course is aimed at users of display screen equipment, or DSE as it's often called. DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.

    £25.00

  • Drug and Alcohol Awareness

    Approved by CPD, Institute of Hospitality & IIRSM

    CPD Units: 3

    80 mins*

    This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

    £25.00

  • Duty of Care

    Approved by CPD

    CPD Units: 2

    50 mins*

    A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Emergency First Aid at Work - Online Annual Refresher

    Approved by IIRSM, Institute of Hospitality & CPD

    CPD Units: 4

    150 mins*

    This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Emergency First Aid at Work For Irish Audiences

    Approved by IIRSM

    150 mins*

    What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

    £25.00

  • End of Life Care

    Approved by CPD

    CPD Units: 2

    25 mins*

    This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.

    £25.00

  • Epilepsy Awareness

    Approved by CPD

    CPD Units: 2

    30 mins*

    This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

    £25.00

  • Equality, Diversity and Discrimination

    Approved by CPD

    CPD Units: 3

    70 mins*

    In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Fire Extinguisher

    Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    25 mins*

    Learn how to identify the different types of fire extinguishers that might be installed within your workplace and what situations they might be used in. At the end of the final module you will be presented with a simulation that will test what you've learnt.

    £25.00

  • Fire Marshal

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 5

    220 mins*

    The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.

    £25.00

  • Fire Marshal for Care Homes

    Approved by CPD, Gatehouse Awards & IIRSM

    CPD Units: 5

    220 mins*

    The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes.

    £25.00

  • Handling Information in a Care Setting

    Approved by CPD

    CPD Units: 2

    20 mins*

    This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as 'need to know' and 'consent'.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Health and Safety in a Care Setting

    Approved by CPD & IIRSM

    CPD Units: 3

    80 mins*

    Care Homes are different to other workplaces as they are homes as well as places of work. They should be places where the residents are respected, and where everyone’s health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities. This course discusses the legislation that applies to care homes along with developing safe systems of work. It also covers what to do in some common situations you might encounter as well as some emergency situations. It concludes by discussing some aspects of the work environment and staff welfare.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Infection Control

    Approved by CPD & IIRSM

    CPD Units: 2

    60 mins*

    This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more...

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Introducing GDPR

    Approved by CPD

    CPD Units: 2

    60 mins*

    This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report

    £25.00

  • Introduction to HACCP Level 2

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    80 mins*

    This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It'll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

    £25.00

  • Introduction to Personal Safety for Lone Workers

    Approved by IIRSM & IOSH

    45 mins*

    This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

    £25.00

  • Introduction to Risk Assessment

    Approved by IIRSM & CPD

    CPD Units: 3

    90 mins*

    At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

    £25.00

  • Introduction to the Safe Handling of Medicines

    Approved by CPD

    CPD Units: 2

    60 mins*

    This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.

    £25.00

  • Leadership Skills

    Approved by CPD & ILM

    CPD Units: 3

    90 mins*

    A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

    £25.00

  • Learning Disability Awareness

    Approved by CPD

    CPD Units: 2

    50 mins*

    This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Managing Occupational Health and Wellbeing

    Approved by CPD

    90 mins*

    This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.

    £25.00

  • Managing Sickness and Absence

    Approved by CPD

    CPD Units: 2

    30 mins*

    This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

    £25.00

  • Manual Handling

    Approved by IIRSM & CPD

    CPD Units: 3

    75 mins*

    This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

    Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.

    £25.00

  • Mental Capacity Act and Deprivation Of Liberty Safeguards

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

    £25.00

  • Mental Health Awareness

    Approved by CPD

    CPD Units: 2

    25 mins*

    This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Mental Health First Aid

    Approved by Gatehouse Awards, CPD & IIRSM

    CPD Units: 3

    90 mins*

    Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.

    £25.00

  • Moving and Handling People

    Approved by CPD

    150 mins*

    The course outlines the dangers and legislation that applies to moving and handling people as well as showing a range of techniques and equipment that can be used. The course also highlights the importance of proper risk assessments and care plans.

    £25.00

  • Nutrition and Hydration

    Approved by CPD

    CPD Units: 3

    65 mins*

    This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Paediatric First Aid

    Approved by CPD & IIRSM

    CPD Units: 3

    115 mins*

    The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries. Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.

    £25.00

  • Person-Centred Care

    Approved by CPD

    CPD Units: 2

    45 mins*

    This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Personal Protective Equipment

    Approved by CPD, IIRSM & IOSH

    CPD Units: 2

    60 mins*

    This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases at work. It includes details of a wide range of PPE options, examines the legislation and regulations and also covers the role risk assessment plays in the selection and use of PPE. The course concludes with advice on how to use, fit and wear PPE and its physical and theoretical limitations.

    £25.00

  • Principles of Communication

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Problem Solving in a Workplace

    30 mins*

    This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.

    £25.00

  • Safeguarding Adults

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. You and the organisation you work for must take appropriate measures for the protection of adults in your care, while still ensuring they are supported and empowered. This course can bring you one step closer to being able to do this.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Safeguarding Children

    Approved by CPD

    CPD Units: 3

    75 mins*

    Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Sexual Harassment in the Workplace

    Approved by CPD

    CPD Units: 2

    55 mins*

    This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

    £25.00

  • Sharps Awareness

    Approved by CPD, IIRSM & IOSH

    CPD Units: 2

    55 mins*

    In this course you'll learn about the prevalence and different types of 'sharps litter' that can be found in the UK. It then covers the primary and secondary risks from sharps including some of the common blood borne viruses. It also covers the responsibilities of employers, the equipment needed and the effectiveness of PPE. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.

    £25.00

  • Slips, Trips and Falls

    Approved by IIRSM & IOSH

    60 mins*

    This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring.

    £25.00

  • Stress Management

    Approved by CPD & IIRSM

    CPD Units: 2

    30 mins*

    Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

    £25.00

  • Stroke Awareness

    Approved by CPD

    CPD Units: 2

    55 mins*

    Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability. Being aware of the causes and symptoms will help you act fast in a situation where you suspect someone is having a stroke and provide them with the best chance of receiving the treatment they need and minimising the long term impact of the condition. This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition.

    £25.00

  • Supervising Mental Health at Work

    Approved by CPD & IIRSM

    CPD Units: 2

    25 mins*

    This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace.

    £25.00

  • Time Management

    Approved by CPD

    CPD Units: 3

    105 mins*

    More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

    £25.00

  • Understanding your Role in Care

    Approved by CPD

    CPD Units: 2

    40 mins*

    This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Workplace Health and Safety

    Approved by IIRSM, CPD & IOSH

    CPD Units: 2

    45 mins*

    At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents. You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

    £25.00

  • Your Personal Development

    Approved by CPD

    CPD Units: 2

    35 mins*

    The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

Care Certificate

£415.00

This bundle includes all 17 courses required to qualify for a care certificate


  • Emergency First Aid at Work - Online Annual Refresher (£25.00)
  • Safeguarding Children (£25.00)
  • Safeguarding Adults (£25.00)
  • Equality, Diversity and Discrimination (£25.00)
  • Infection Control (£25.00)
  • Understanding your Role in Care (£25.00)
  • Dementia Awareness (£25.00)
  • Mental Health Awareness (£25.00)
  • Duty of Care (£25.00)
  • Nutrition and Hydration (£25.00)
  • Dignity and Privacy (£25.00)
  • Your Personal Development (£25.00)
  • Principles of Communication (£25.00)
  • Person-Centred Care (£25.00)
  • Handling Information in a Care Setting (£25.00)
  • Learning Disability Awareness (£25.00)
  • Health and Safety in a Care Setting (£25.00)

Total price if bought separately: £425.00

*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions