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  • Health & Safety (47)
  • Business Skills (39)
  • Health & Social Care (12)
  • Mental Health & Wellbeing (6)
  • Hospitality (21)
  • Course Bundles (6)
  • Achieving Food Hygiene Rating Level 5

    Approved by CPD, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    50 mins*

    This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

    £25.00

  • Alcohol Personal Licence Holder

    Approved by Laser Awards, CPD & Institute of Hospitality

    CPD Units: 3

    90 mins*

    This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licensing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

    £125.00

  • Allergen Awareness

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    100 mins*

    This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Anti Harassment and Bullying

    Approved by CPD

    CPD Units: 2

    32 mins*

    This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Anti-Bribery and Corruption

    Approved by CPD & Institute of Hospitality

    CPD Units: 2

    50 mins*

    This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

    £35.00

  • Anti-Money Laundering

    Approved by CPD & Institute of Hospitality

    CPD Units: 2

    50 mins*

    This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

    £35.00

  • Assessing Display Screen Equipment

    Approved by IIRSM & CPD

    CPD Units: 3

    110 mins*

    This course is aimed at companies who employ users of display screen equipment, or DSE as it's often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.

    £25.00

  • Basic Fire Safety Awareness

    Approved by IFE, CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    60 mins*

    This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.

    £25.00

  • Conflict Resolution in the Workplace

    Approved by CPD, Institute of Hospitality & IIRSM

    CPD Units: 2

    45 mins*

    Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Control of Substances Hazardous to Health (COSHH)

    Approved by IIRSM & Institute of Hospitality

    125 mins*

    This course covers what you need to know about the Control of Substances Hazardous to Health. It's aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Covid-19 Safe Workplaces

    Approved by CPD & IIRSM

    CPD Units: 2

    30 mins*

    This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.

    £15.00

  • Customer Service

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Cyber Security

    Approved by CPD & IIRSM

    CPD Units: 2

    25 mins*

    Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

    £35.00

  • Depression Awareness

    Approved by IIRSM & CPD

    CPD Units: 2

    45 mins*

    Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated.

    £25.00

  • Developing A Workplace Mental Health Policy

    Approved by CPD & IIRSM

    CPD Units: 2

    20 mins*

    When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Developing Good Employee Relations

    Approved by CPD & IIRSM

    CPD Units: 2

    45 mins*

    This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Developing Teamwork

    Approved by CPD, ILM & IIRSM

    CPD Units: 2

    30 mins*

    This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Disciplinary Procedures

    Approved by CPD

    CPD Units: 2

    45 mins*

    This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Display Screen Equipment Awareness

    Approved by IIRSM, CPD & IOSH

    CPD Units: 2

    50 mins*

    This course is aimed at users of display screen equipment, or DSE as it's often called. DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.

    £25.00

  • Drug and Alcohol Awareness

    Approved by CPD, Institute of Hospitality & IIRSM

    CPD Units: 3

    80 mins*

    This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

    £25.00

  • Effective Delegation

    Approved by CPD

    CPD Units: 3

    110 mins*

    This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more...

    £25.00

  • Emergency First Aid at Work - Online Annual Refresher

    Approved by IIRSM, Institute of Hospitality & CPD

    CPD Units: 4

    150 mins*

    This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Environmental Awareness

    Approved by CPD

    CPD Units: 2

    60 mins*

    This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems.

    £35.00

  • Equality, Diversity and Discrimination

    Approved by CPD

    CPD Units: 3

    70 mins*

    In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Facebook for Business

    30 mins*

    This Facebook for Business course will give you an overview of you how to use Facebook to enhance your business offering and online presence.

    £35.00

  • Fire Doors

    40 mins*

    This short course provides you with an introduction to fire doors in the workplace and why they play an important part in fire safety planning. It’ll also look at the different types of fire doors and importance of fire door maintenance.

    £35.00

  • Fire Extinguisher

    Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    25 mins*

    Learn how to identify the different types of fire extinguishers that might be installed within your workplace and what situations they might be used in. At the end of the final module you will be presented with a simulation that will test what you've learnt.

    £25.00

  • Fire Marshal

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 5

    220 mins*

    The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.

    £25.00

  • Hand Arm Vibration Syndrome

    Approved by CPD

    CPD Units: 2

    40 mins*

    This short course provides you with an introduction to Hand Arm Vibration Syndrome, otherwise known as HAVS. You will learn about the symptoms and consequences of the disorder along with the risks, responsibilities and laws.

    £35.00

  • Hot Works

    30 mins*

    This short course provides you with an introduction to hot work, the hazards associated with it and controls that can be put in place to minimise these hazards.

    £35.00

  • Instagram for Business

    40 mins*

    The course covers the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness. In addition to this you will learn how to set up an account and build and optimise a Business Profile.

    £35.00

  • Introducing GDPR

    Approved by CPD

    CPD Units: 2

    60 mins*

    This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Introduction to Emotional Intelligence

    Approved by CPD & IIRSM

    CPD Units: 2

    50 mins*

    This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Introduction to HACCP Level 2

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    80 mins*

    This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It'll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

    £25.00

  • Introduction to Personal Safety for Lone Workers

    Approved by IIRSM & IOSH

    45 mins*

    This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

    £35.00

  • Introduction to Risk Assessment

    Approved by IIRSM & CPD

    CPD Units: 3

    90 mins*

    At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

    £25.00

  • Ladder Safety

    40 mins*

    This short course provides a detailed exploration into ladder safety. You will learn about the different types of ladders, how to check and secure a ladder, and what a competent person looks at during a ladder inspection along with the laws that govern ladder safety.

    £35.00

  • Leadership Skills

    Approved by CPD & ILM

    CPD Units: 3

    90 mins*

    A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

    £35.00

  • Level 1 Food Safety - Catering

    Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    50 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food catering setting.

    £15.00

  • Level 1 Food Safety - Manufacturing

    Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    50 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food manufacturing setting.

    £15.00

  • Level 1 Food Safety - Retail

    Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH

    CPD Units: 2

    50 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food retail setting.

    £15.00

  • Level 2 Food Safety - Catering

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    75 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food catering setting.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Level 2 Food Safety - Manufacturing

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    75 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food manufacturing setting.

    £25.00

  • Level 2 Food Safety - Retail

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 3

    75 mins*

    Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food retail setting.

    £25.00

  • Licensed Premises Staff Training

    Approved by CPD & Institute of Hospitality

    CPD Units: 2

    60 mins*

    This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

    £25.00

  • Lifting Operations and Lifting Equipment Regulations (LOLER)

    28 mins*

    This short course provides you with an introduction to the Lifting Operations and Lifting Equipment Regulations 1998, otherwise known as LOLER.

    £35.00

  • LinkedIn for Business

    40 mins*

    LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

    £35.00

  • Lock Out, Tag Out (LOTO)

    25 mins*

    This course provides an overview of Lockout/tagout (LOTO) - the safety practices and procedures that ensure dangerous machines are properly shut off during service, repair or maintenance.

    £35.00

  • Managing Meetings

    Approved by CPD

    CPD Units: 2

    60 mins*

    The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

    £35.00

  • Managing Sickness and Absence

    Approved by CPD

    CPD Units: 2

    30 mins*

    This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

    £25.00

  • Manual Handling

    Approved by IIRSM, CPD & IOSH

    CPD Units: 3

    75 mins*

    This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

    Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Mental Health Awareness

    Approved by CPD

    CPD Units: 2

    25 mins*

    This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Mental Health First Aid

    Approved by Gatehouse Awards, CPD & IIRSM

    CPD Units: 3

    90 mins*

    Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.

    £25.00

  • Modern Slavery

    40 mins*

    This course covers the main aspects and concerns over modern slavery, particularly in the UK.

    £35.00

  • Negotiation

    Approved by CPD

    CPD Units: 2

    46 mins*

    This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

    £35.00

  • NVQ Unit - Conforming to Productive Working Practices in the Workplace

    35 mins*

    This course can be used as part of the Level 2 NVQ Mandatory Unit, Conforming to Productive Working Practices in the Workplace. It provides the knowledge components of this unit and the final module will allow you to type in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

    £99.00

  • NVQ Unit - Erecting and Dismantling Working Platforms

    70 mins*

    This course can be used as part of the Level 2 NVQ Mandatory Unit Erecting and Dismantling Working Platforms. It provides the knowledge components of this unit and the final module will allow you to type in your answers which, once marked as completed by your assessor can then be downloaded and used as part of your work portfolio.

    £99.00

  • NVQ Unit - Moving, Handling and Storing Resources in the Workplace

    45 mins*

    This course can be used as part of the Level 2 NVQ Mandatory Unit Moving, Handling and Storing Resources in the Workplace. It provides the knowledge components of this unit and the final module will allow you to type in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio

    £99.00

  • Objective Setting

    Approved by CPD

    CPD Units: 2

    30 mins*

    This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

    £35.00

  • Positive Handling in Schools

    Approved by CPD

    CPD Units: 3

    100 mins*

    This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

    £25.00

  • Preparing for a Job Interview

    Approved by CPD

    CPD Units: 2

    20 mins*

    Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.

    Also available as part of a bundle

    £15.00

    Also available as part of a bundle

  • Presentation Skills

    Approved by CPD

    CPD Units: 2

    55 mins*

    Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

    £25.00

  • Prevent Duty

    Approved by CPD & IIRSM

    CPD Units: 3

    65 mins*

    This course starts with an overview of the Government's Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

    £35.00

  • Principles of Communication

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Problem Solving in a Workplace

    30 mins*

    This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.

    £25.00

  • Project Management

    Approved by CPD

    CPD Units: 3

    90 mins*

    This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

    £35.00

  • Provision and Use of Work Equipment Regulations (PUWER)

    34 mins*

    This short course provides you with an introduction to the Provision and Use of Work Equipment Regulations, otherwise known as PUWER. You will learn about the types of equipment that fall under this legislation along with the common hazards, equipment inspections and maintenance.

    £35.00

  • Safeguarding Adults

    Approved by CPD

    CPD Units: 3

    75 mins*

    This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. You and the organisation you work for must take appropriate measures for the protection of adults in your care, while still ensuring they are supported and empowered. This course can bring you one step closer to being able to do this.

    Also available as part of a bundle

    £35.00

    Also available as part of a bundle

  • Safeguarding Children

    Approved by CPD

    CPD Units: 3

    75 mins*

    Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

    Also available as part of a bundle

    £35.00

    Also available as part of a bundle

  • Sales Skills

    Approved by CPD

    CPD Units: 3

    120 mins*

    The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

    £35.00

  • Search Engine Optimisation for Business

    Approved by CPD

    CPD Units: 3

    80 mins*

    This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.

    £149.00

  • Sexual Harassment in the Workplace

    Approved by CPD

    CPD Units: 2

    55 mins*

    This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

    £35.00

  • Slips, Trips and Falls

    Approved by IIRSM & IOSH

    60 mins*

    This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

  • Social Media Marketing

    Approved by CPD

    CPD Units: 2

    50 mins*

    This online course examines the main social media platforms and their use as marketing tools.

    £35.00

  • Stress Management

    Approved by CPD & IIRSM

    CPD Units: 2

    30 mins*

    Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

    £25.00

  • Supervising Food Safety - Level 3

    Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM

    CPD Units: 6

    260 mins*

    This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There's a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

    £25.00

  • The Principles of Performance Management

    Approved by CPD

    CPD Units: 2

    55 mins*

    In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.

    £35.00

  • TikTok for Business

    19 mins*

    This course will give you an overview on the history of TikTok, its user demographics and the three business benefits offered by the platform.

    £35.00

  • Time Management

    Approved by CPD

    CPD Units: 3

    105 mins*

    More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

    £25.00

  • Twitter for Business

    Approved by CPD

    CPD Units: 2

    55 mins*

    Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

    £90.00

  • Working at Height

    Approved by CPD, Gatehouse Awards & IIRSM

    CPD Units: 3

    105 mins*

    This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. It covers what constitutes work at height, the safety issues, and how to assess and reduce some of the risks.

    Important note: Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this.

    £35.00

  • Working in Confined Spaces

    Approved by IIRSM, CPD & IOSH

    CPD Units: 2

    25 mins*

    This course will cover the legislation associated with working in confined spaces. What constitutes a confined space, the potential hazards, safe operating procedures, and emergency procedures and rescue.

    Important note: This is an awareness course only, designed for people who need to be aware of the hazards and risks of confined space working but are not required to enter a confined space. If you are required to perform any work activity in, or in the proximity of, a confined space then you will also need to have an 'approved' standard of practical training at the 'appropriate' level.

    £35.00

  • Working Safely

    Approved by IIRSM & CPD

    CPD Units: 4

    150 mins*

    Working safely is in the interest and concern of all staff, both employers and employees. Health and safety is one of the few areas where the law places specific duties specifically on employees so a knowledge of where this applies and how to ensure that it is adhered to is vital to protect individuals and businesses. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers schemes for improving safety performance and methods of protecting the environment.

    £65.00

  • Working Within the Private Security Industry

    Approved by CPD & IIRSM

    CPD Units: 3

    90 mins*

    This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.

    £35.00

  • Workplace Health and Safety

    Approved by IIRSM, CPD & IOSH

    CPD Units: 2

    45 mins*

    At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents. You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

    Also available as part of a bundle

    £15.00

    Also available as part of a bundle

  • Your Personal Development

    Approved by CPD

    CPD Units: 2

    35 mins*

    The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

    Also available as part of a bundle

    £25.00

    Also available as part of a bundle

Hospitality - Entry

£110.00

For those employers or individuals who would like to ensure that they or their team have all the essential knowledge for great Hospitality work, this bundle package is perfect for new employees, people looking to enter the Hospitality industry or for this who just simply want to formalise their professional experience. This exceptional package includes: Allergen Awareness Customer Service Food Safety Level 2 Manual Handling Slips, Trips & Falls & Workplace Health & Safety. Individual Price: £140


  • Level 2 Food Safety - Catering (£25.00)
  • Manual Handling (£25.00)
  • Customer Service (£25.00)
  • Workplace Health and Safety (£15.00)
  • Allergen Awareness (£25.00)
  • Slips, Trips and Falls (£25.00)

Total price if bought separately: £140.00

DEI Bundle

£55.00

Throughout Pride Month we will be offering a special Equality & Diversity package with a view to supporting Hospitality employers develop a more inclusive workplace at an affordable price.


  • Equality, Diversity and Discrimination (£25.00)
  • Anti Harassment and Bullying (£25.00)
  • Developing Good Employee Relations (£25.00)

Total price if bought separately: £75.00

Emotional Intelligence Bundle

£55.00

The next level up from our "Diversity, Inclusion & Equality" package, this bundle is more suited to those in supervisory or leadership roles. These courses look at Emotional Intelligence and how it can be used to prevent and resolve conflicts as well as bring together and grow teams and individuals to a high level of performance and happiness. thousands of working people taken from a wide range of industries.


  • Conflict Resolution in the Workplace (£25.00)
  • Developing Teamwork (£25.00)
  • Introduction to Emotional Intelligence (£25.00)

Total price if bought separately: £75.00

TWHC Arrivals Bundle

£75.00

The perfect kickstart to getting you ahead of the queue when securing work in the UK. This will even get you ahead of unqualified Brits! Everything you need to get going is here in this package.


  • Level 2 Food Safety - Catering (£25.00)
  • Control of Substances Hazardous to Health (COSHH) (£25.00)
  • Customer Service (£25.00)
  • Allergen Awareness (£25.00)

Total price if bought separately: £100.00

Human Resources Bundle 1

£80.00

Learn the Human Resources basics you need to have a happy & positive work place.


  • Equality, Diversity and Discrimination (£25.00)
  • Introducing GDPR (£25.00)
  • Developing A Workplace Mental Health Policy (£25.00)
  • Preparing for a Job Interview (£15.00)

Total price if bought separately: £90.00

Purple Dragon Bundle 2

£105.00

A more in depth than package 1, this looks at some of the preventative measures in order to have a harmonious workplace


  • Conflict Resolution in the Workplace (£25.00)
  • Disciplinary Procedures (£25.00)
  • Anti Harassment and Bullying (£25.00)
  • Developing Teamwork (£25.00)
  • Developing Good Employee Relations (£25.00)

Total price if bought separately: £125.00

*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions