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Approved by CPD
CPD Units: 2
Duration 50 mins*
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Standard training for Site Agents
*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions
Our RoSPA, IATP, CPD, IIRSM & IFE approved courses are owned by VideoTile Learning Ltd and are distributed under licence.