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Approved by CPD & ILM
CPD Units: 1
Duration 30 mins*
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Standard training for Site Agents
*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions
Our RoSPA, IATP, CPD, IIRSM & IFE approved courses are owned by VideoTile Learning Ltd and are distributed under licence.