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Approved by IIRSM & CPD
CPD Units: 3
This course is aimed at companies who employ users of display screen equipment, or DSE as it's often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.
Approved by IFE, CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH
CPD Units: 2
This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.
Approved by CPD
This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation
Approved by CPD & IIRSM
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.
This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
Approved by CPD, ILM & IIRSM
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Approved by IIRSM, CPD & IOSH
This course is aimed at users of display screen equipment, or DSE as it's often called.
DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.
This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more...
Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.
Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH
Learn how to identify the different types of fire extinguishers that might be installed within your workplace and what situations they might be used in. At the end of the final module you will be presented with a simulation that will test what you've learnt.
Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM
CPD Units: 5
The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.
Approved by CPD & ILM
A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.
LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.
Also available as part of a bundle
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.
The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting.
It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.
It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.
This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.
All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.
More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.
This course includes both theory and practical training for full certification.
Total price if bought separately: €35.00
*The course duration is based on the amount of video content shown and is rounded off.
It does not account in any way for loading time or thinking time on the questions
Our IATP, CPD, IIRSM, IFE, ILM & IOSH approved courses are owned and delivered by VideoTile Learning Ltd and are distributed under licence.
Laser & ETA Qualifications are examined via VideoTile Learning Ltd.